ROCK SOLID
Called To Serve... Called To Preserve... For A Crystal Clean Building... Call THE ROCK!
Proudly Serving:
OUR SERVICES
HEADQUARTERS:
2705 W. Mercury Blvd.
Hampton, VA 23666
Office: (757) 766-7223
Fax: (757) 766-1300
RICHMOND:
1518 Willow Lawn Dr.
Richmond, VA 23230
Office: (804) 612-7574
Fax: (804) 766-1300
NORTHERN VIRGINIA, WASHINGTON DC, & ALL OTHER AREAS:
Toll Free:
1 (888) 766-ROCK
HOME | SERVICES | OPERATIONS | BIBLICAL WORLDVIEW & CREDO | NAME & MISSION STATEMENT | REQUEST FOR INFORMATION
ROCK SOLID employees are trained to pay attention to the details so that we get the job done right the first time. We provide superior commercial cleaning services to a wide range of facilities including: Class-A buildings, government complexes, medical complexes, office buildings, small offices, medical facilities, daycare centers, schools, churches, retail shops, auto dealerships, industrial sites, and many more locations.
- FULL-SERVICE CONTRACTS
- ONE-TIME CLEANINGS
- CUSTOMIZED "GREEN SLATE" PROGRAMS
- COMPLETE FLOOR MAINTENANCE
- EMERGENCY CLEAN UPS
- RESTROOM SANITATION
- WINDOW & PRESSURE WASHING
We have five top service priorities at ROCK SOLID:
- SUPERIOR QUALITY SERVICE
- TOTAL CUSTOMER SATISFACTION
- CONTINUAL IMPROVEMENT
- ENVIRONMENT FRIENDLY PRACTICES & PROCEDURES
- UNCOMPROMISED SAFETY & SECURITY
OUR OPERATIONS
At ROCK SOLID, we proactively manage your janitorial needs. Here's how:
EXTENSIVE PLANNING
Detailed Cleaning Schedules (DCS) are specifically developed for your facility to ensure that we are provide maximum cleaning within your budget.
An Extensive Training Program is completed by all custodians, regardless of their experience levels, before they are assigned to your building(s).
An On-the-Scene Supervisor is assigned to ensure your facility is thoroughly cleaned every day according to your specifications.
AGGRESSIVE QUALITY CONTROL
Our Online Interactive Janitorial Management System allows you to personally monitor the progress of all of our tasks to ensure you are getting what you are paying for.
Frequent Inspections by your ROCK SOLID management team help guarantee that you are 100% satisfied with the service.
Janitorial Logs are left with each customer so you can conveniently communicate with your cleaning crew for special needs.
Criminal Background Checks are required of all employees.
“How Are We Doing?” Surveys are distributed quarterly to help us track our performance and facilitate improvement.
A Telephone Timekeeping System allows us to ensure your crew is spending sufficient time at your facility.
Rapid Response is made possible by all key personnel through our 24-hour paging system.
Name Tags are worn by all employees for added security.
Day Porters and Matrons are at your disposal to meet any special needs that arise during the day.
Virginia: 757.766.7223 (Headquarters) All Other States: 888.766.ROCK (7625)